Frequently Asked Questions

Configure SL Ltd is a Sierra Leonean technology company that designs, builds and secures digital systems. Our services cover software, website and mobile app development, cybersecurity consulting and assessments, digital forensics and incident investigation, IT consultancy, business process automation, cloud and hosting, databases, data analysis, ICT training, digital marketing and technical support.

Our office is at 19 Thompson Bay, Wilkinson Road, Freetown, Sierra Leone. You can reach us by phone on +232 99207046 or through the contact form on this website.

Yes. Our primary market is Sierra Leone, and we also serve organisations across Africa and international clients, delivering remotely where the work allows.

We work with businesses of all sizes, government ministries, departments and agencies, financial institutions, schools and universities, healthcare providers, NGOs and development partners, telecommunications providers and legal teams.

Use the Request a Quote form and describe your project, the service you need and any deadline. You receive a reference number immediately, and our team reviews your requirements and replies with a proposal covering scope, timeline and cost.

Choose a free time slot on the Book a Consultation page. The slot is reserved for you straight away and your request is marked pending confirmation until our team confirms the meeting by email or phone.

Penetration testing is lawful only when the owner of the systems has given written authorisation and the scope has been agreed. Configure SL carries out vulnerability assessments, penetration tests and security audits only on that basis and in line with the laws of Sierra Leone.

Information you submit is stored securely and used only to respond to your enquiry, prepare quotations, arrange consultations or assess job applications. We do not sell personal data. See our Privacy Policy for details.

Ownership and licensing terms are agreed in the contract for each project. We provide documentation and a handover so your organisation can operate and maintain the system.

Yes. Every website we build is designed mobile-first, optimised for slower mobile connections, served over HTTPS and delivered with a content management system your team can use.

Yes. We deliver websites with an easy-to-use content management system and show your team how to update pages, articles and images.

A vulnerability assessment identifies and prioritises known weaknesses across your systems. A penetration test goes further by attempting to exploit selected weaknesses, within an agreed scope, to show their real-world impact. Both are carried out only with written authorisation.

You receive a written report that explains each finding in plain language, rates its risk, and gives prioritised recommendations for fixing it, so decision-makers and technical teams can act on it.

Disconnect affected devices from the network but avoid switching them off, write down what you noticed and when, preserve logs, avoid running clean-up tools, and contact a qualified digital forensics practitioner.

Evidence is most useful in proceedings when it has been acquired and preserved correctly with a documented chain of custody. Our forensic practitioners follow these practices, prepare forensic reports and can provide expert evidence.

Yes. Training can be delivered in person, online or as a blended programme, and is designed around your goals and your team's current skill levels.